FamilyTentsWorld.com is committed to protect your privacy. In the following statement, we will explain our Privacy Policy in greater depth. Should you have any questions, feel free to email us to info@familytentsworld.com at any time. You can also give us a call at +27 (21) 813 5926.
By using our service, you agree to have read and accepted our privacy policy and agree that we may use your personal information in the way explained therein.
What information do we collect?
Visiting our site is anonymous. We will only collect information from you when you place an order.
When placing your order, you will be asked to provide your name and shipping address so that your order can be delivered. You will also be asked to provide an email address so that we can inform you about the process of your order.
We do not collect your financial information, e.g. credit/debit card numbers, bank accounts. You pay on PayPal's secure payment site, not on our own site. Therefore, FamilyTentsWorld.com will never see your financial information.
How do we use your personal information?
Since we have your purchase shipped to you directly from the manufacturer (Gigatent), we are required to provide them with your name and shipping address. You can read more about Gigatent’s Privacy Policy here.
Your name and shipping address will be provided to Gigatent only when you place an order and for the sole purpose of having your order shipped to you.
When you place an order, we will add your name and contact details to our client database. In addition to sending you information and updates regarding your order, we will periodically send you emails to inform you about new products you might be interested in, special offers, company news, updates etc. We will never share your information with any other company or organization.
If at any time you do not wish to receive any further communication from FamilyTentsWorld.com, simply use the Unsubscribe link at the bottom of each email from us. Alternately, you can send us an email to customerservice@familytentsworld.com and request to be removed from our mailing list and/or client database. We will follow your request as soon as possible. No need for you to justify your request.
Do we disclose any of your information to other parties?
FamilyTentsWorld.com will never sell or trade, rent or otherwise distribute your personally identifiable information to any other company or organization.
We reserve the right to share your information with trusted third parties who assist us in conducting our business or servicing you, as long as these agree to keep your information confidential. We may also reveal your personal information when we believe that this action is needed to comply with the law, enforce the policies of our website, or protect either ours or others rights, safety or property.
We further reserve the right to provide non-personally identifiable visitor information to other parties for advertising, marketing or other purposes.
Is my information safe?
With PayPal, we chose one of the safest payment methods available. All money transactions via PayPal are secured using Secure Socket Layer (SSL) technology with high security 128bit encryption, certified by Verisign Secured. PayPal does not store your financial information on the internet. You can read more about PayPal site security and privacy policy here.
Third party links
This website contains links to other websites. Please note that these sites have their own independent privacy policies that may differ from ours, and that we have no responsibility or liability for their content and activities. We do, though, strive to protect our website’s integrity and appreciate your feedback about these linked sites.
Policy Updates
This policy first became effective on 1 March 2010. FamilyTentsWorld.com reserves the right to modify this privacy policy at any time. We will indicate below when last changes were made. Please return to this page periodically to check for changes.
This policy was last modified on 1 March 2010.
How to contact us
If you should have any questions regarding our privacy policy, feel free to send us an email to info@familytentsworld.com. Alternately, you are welcome to give us a call on +27 (21) 813 5926.
